Shipping and Returns Policy
Tuff Kids Outdoors Shipping Charges to Alaska:
TKO offers 100% free shipping on all our products to the state of Alaska. Why? Because we’re annoyed with trying to find the shipping costs on the items we love to buy. Hopefully, you’ll find this refreshing. The Tuff Kids Outdoors Shipping Policy is super simple sweet and awesome.
Tuff Kids Outdoors Shipping Charges to the Continental United States:
SHIPPING TO THE CONTINENTAL US (LOWER 48), Alaska, and Hawaii: Most items will ship free. There are some heavier items that we’ll charge a shipping fee. In these cases, the shipping fee charged is half of what we pay to ship. In effect, we’ll split the shipping cost for you. Why? Because shipping shouldn’t get in the way of your gear.
Tuff Kids Outdoors International Shipping Charges:
International orders will have shipping applied based on location at checkout. Please email us for questions or if your location isn't available shipping. We can ship internationally. Please email us at firstname.lastname@example.org. We’d love to get you awesome products as well.
Most of our items will be delivered from 3-6 business days from when the order is placed. International orders will take longer depending on the location. This is mainly dependent on your shipping zone. Orders placed on Saturday or Sunday won’t start the shipping process till the following Monday. We’re proud to take Sunday off. If there are concerns, please email, and we can help answer your questions.
See the USPS Shipping Zones
SHIPPING CARRIER: We primarily use the US Postal Service and we ship from Anchorage, Alaska for most products.
Some of our products are drop shipped. This means that some products are delivered to you directly from the warehouse. Most of the warehouses we work with are located in the lower 48. Since we are located in Alaska, it doesn’t make much sense to ship a product to Anchorage to ship it back down to the lower 48 when a sale is made. Please contact us for returns on ALL our products.
Tuff Kid Outdoors Return Policy:
We offer 100% worry-free returns but the customer does need to pay for the return shipping cost. If you ordered by mistake, you can refuse delivery to avoid the cost of shipping it back. Please keep the packaging the item arrived in if there are any concerns. If you do not have the original packaging, you will be required to buy packaging materials to ship the product back to us. If you have concerns before you purchase, please email so we can help clarify.
As with most holidays shipping, times are delayed due to the demand. This is outside the control of TKO. Please ensure you purchase the products early to receive before the holidays.
If you have any questions about Tuff Kids Outdoors Shipping Policy, Cost, Shipping Carriers, or Shipping time please email us at email@example.com we love to hear from you.